Shipment of Goods
At the present time, the Company carries out deliveries exclusively within the Greek Territory. Please ensure that the address you enter or contact by telephone in the case of telephone orders is correct. The delivery of the Goods will be carried out by partner courier companies during working hours and days (Monday - Saturday 09:00-17:00), in which the Company forwards your personal information, such as name and delivery address, so that it becomes possible the delivery and execution of orders. When completing your special order form, you are invited to accept (actively by act/electronic selection) the Privacy Policy of the Online Store with the electronic option "I accept the Terms of Use and the Privacy Policy", the content of which you will have access to before acceptance of its content by selecting the relevant available link (link). By making the above selection, you unreservedly consent to the forwarding of your personal information and data for the purpose of shipping the ordered and paid for Goods.
Based on the delivery schedule of our partner courier company, deliveries are as follows:
- in the capitals of prefectures within 1 - 3 working days of the shipment of the Goods to the carrier (except islands) and
- in the other areas within 2 - 4 working days from the shipment of the Goods to the carrier. Excluding remote areas, orders may be delivered within five (5) business days.
- The Company is not responsible for meeting the above schedule and is not responsible for any delays due to force majeure or events beyond its control.
The Company and its partners take all necessary measures for the timely delivery to you of the Goods you have ordered based on the above schedule. Upon delivery of your order to the respective courier partner, you will be sent a relevant message to the e-mail address and/or mobile phone number you have registered with us, which will inform you of the delivery of the ordered Merchandise(s) to the courier and the delivery schedule to you. However, it is pointed out that any delivery schedule that has been set is indicative only. The Company is not responsible for any delays due to force majeure or events beyond its control. Indicatively, it is not responsible for causes of delivery delays, due to delays in customs, intermediate loading-unloading areas, transport strikes or other types of strikes that affect the delivery of the products to our company's warehouses by our suppliers, etc. In the event of any delays, the The Company will make every effort to contact you on the information you have provided in order to inform you about this and to consult with you about the new delivery or the delivery of another Merchandise.
Shipping Costs
Without prejudice to any special charges that will be expressly provided for in the Online Store and in any case in your order confirmation, in general the shipping costs are as follows:
- for Attica, shipping cost is 3.5€ for orders up to 2kg and +1€ per kg.
- for regions outside Attica, shipping cost is 4€ for orders up to 2kg and +1€ per kg.